I will admit, I can be easily agitated at times. I think I'm generally understanding and easy going, but I, like everyone else, have my moments. And I had one Memorial Day evening.
A few of my co-workers and I took a job candidate to dinner at a steak-oriented chain restaurant in Bossier City (I'll be nice and I won't say exactly where, but I'm sure you can figure it out). Since I was working that evening and already had a refrigerator filled with leftovers, I decided I would just get a nice bowl of potato soup.
We were seated, and since it was a group of six people, it took a while for everyone to make their entree choices, but soon enough, we were settled in. That's where the problems began. We didn't have a particularly good waiter. Not particularly bad either, but certainly not one of the best. It was difficult, at best, to get his attention and our table went bread-less and drink-less for more than a few minutes, but we made due and didn't make too much of a fuss over it.
At the end of meal, everyone got their checks. Into the little check-credit card holder thingamabob, I slipped at $10 bill to settle up my $4.35 tab. What I got back was a $5 bill -- that's it. The waiter had kept my 65 cents! I would've just asked him for it (not that I should need to considering it's my money) but I had to go back to work. But what he did really, REALLY aggravated me and I remembered his name, so I wrote him a note basically saying that I didn't appreciate what he did and had he not done that, he would have gotten a slightly better tip.
Later that evening, I wondered if maybe I had overreacted. I've never been a waitress, so I can't speak from experience, but on some of my other jobs I would never think to keep someone's change for any reason. And wouldn't it be to a waiter's advantage to give someone all their change, and to give it in a manner where leaving a tip wouldn't be difficult. (Even if had wanted to give him a dollar, I would've had to wait for him to break my $5 bill.)
I would really like to hear from some folks with personal experience. Did I handle this situation OK?